Communications & Acceptable Use Policy

Effective: August 21, 2026

Permitted communications

Closers Web communications features may be used only for lawful business communications for which the user and organization have the required authority.

Prohibited activity

Users may not use Closers Web for unlawful robocalling, prerecorded or artificial-voice campaigns without required authority, spam, harassment, scams, fraud, impersonation, deceptive caller identification, caller-ID spoofing, evasion of provider safeguards, or communications prohibited by law.

Consent, suppression, and Do Not Call

Users and organizations are responsible for maintaining and honoring applicable consent, revocation, opt-out, suppression, calling-time, and federal or state Do Not Call requirements. Workflow controls within Closers Web do not constitute legal clearance for a call.

Recording, monitoring, and intelligence

Recording is disabled by default. Organizations enabling recording, monitoring, coaching, transcription, or call intelligence must determine and satisfy applicable disclosure, consent, workplace-monitoring, retention, and access-control requirements.

Human review

Automated transcripts, summaries, classifications, coaching signals, and suggested CRM changes may be incomplete or inaccurate. Users must review important generated output before relying on it.

Enforcement

Closers Web may restrict access, investigate activity, preserve relevant audit information, or terminate accounts where misuse, unlawful activity, provider-policy violations, or security risks are identified.

Report concerns

Compliance or abuse concerns may be submitted to justin@younghealthgroup.com.